Privacy Policy
Read our privacy policy to understand how we collect, use, and protect your information.
Privacy Policy
Last updated: October 24, 2025
SJ Fashion Hub ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us, including:
- Account Information: Name, email address, phone number, password
- Billing & Shipping Information: Address, postal code, payment details
- Purchase History: Products purchased, order details, transaction history
- Communication: Messages, inquiries, feedback, and support requests
- Profile Information: Preferences, wishlist, reviews, and ratings
Automatically Collected Information
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, links clicked, search queries
- Cookies & Tracking: Session data, preferences, analytics
- Location Data: General location based on IP address (not precise)
2. How We Use Your Information
We use the information we collect for the following purposes:
- ✓ Process and fulfill your orders
- ✓ Send order confirmations and shipping updates
- ✓ Provide customer support and respond to inquiries
- ✓ Improve our website and services
- ✓ Personalize your shopping experience
- ✓ Send promotional emails and offers (with your consent)
- ✓ Detect and prevent fraud
- ✓ Comply with legal obligations
- ✓ Analyze trends and user behavior
3. Information Sharing & Disclosure
We Do NOT Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
We Share Information With
- Payment Processors: To process your payments securely
- Shipping Partners: To deliver your orders (Shiprocket, etc.)
- Email Service Providers: To send you communications
- Analytics Providers: To understand user behavior
- Legal Authorities: When required by law
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
4. Data Security
We implement industry-standard security measures to protect your information:
- ✓ SSL/TLS encryption for data transmission
- ✓ Secure payment gateway integration
- ✓ Regular security audits
- ✓ Restricted access to personal information
- ✓ Secure password storage
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Track website usage and analytics
- Improve user experience
- Personalize content
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
6. Your Rights & Choices
You have the right to:
- ✓ Access your personal information
- ✓ Correct inaccurate information
- ✓ Request deletion of your data
- ✓ Opt-out of marketing communications
- ✓ Withdraw consent at any time
To exercise these rights, contact us at contact@sjfashionhub.com
7. Children's Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete such information immediately.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You can request deletion of your account and associated data at any time.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country.
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting the updated policy on our website. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
SJ FASHION
Email: contact@sjfashionhub.com
Phone: +91 7063474409
Address: Near Masjid, Nazrulpally, Bhubandanga, Bolpur, Pin: 731204, WB, India
GSTIN: 19DFEPM6450N1ZU
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