Terms of Service

Last updated: October 24, 2025

Welcome to SJ Fashion Hub. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using SJ Fashion Hub's website and services, you:

Accept and agree to be bound by these Terms of Service
Represent that you are at least 18 years old or have parental consent
Agree to comply with all applicable laws and regulations
Accept our Privacy Policy and other policies

2. Use License

We grant you a limited, non-exclusive, non-transferable license to:

Access and view our website for personal, non-commercial purposes
Place orders and make purchases
Create an account and manage your profile

You may NOT:

Reproduce, duplicate, or copy content without permission
Modify or alter any materials
Use automated tools or bots to access our website
Attempt to gain unauthorized access
Engage in any illegal activities
Resell or redistribute our products without authorization

3. Product Information & Availability

We strive to provide accurate product descriptions and pricing
Product images are for illustrative purposes only
Colors may vary slightly due to screen display differences
We reserve the right to correct pricing errors
Products are subject to availability
We reserve the right to limit quantities per customer

4. Ordering & Payment

Order Placement

All orders are subject to acceptance and confirmation
We reserve the right to refuse or cancel any order
Order confirmation will be sent via email

Payment

Payment must be made before order processing
We accept various payment methods (credit card, debit card, UPI, etc.)
All payments are processed securely
You are responsible for providing accurate payment information
Prices are in Indian Rupees (₹)

Pricing

Prices are subject to change without notice
We reserve the right to adjust prices at any time
Applicable taxes will be added to your order

5. Shipping & Delivery

We offer FREE delivery on all orders across India
Delivery times are estimates and not guaranteed
We are not responsible for delays caused by courier services
Risk of loss transfers to you upon delivery
You are responsible for providing accurate delivery address

6. Returns & Refunds

Please refer to our Return & Exchange Policy for detailed information about:

3-day return window
Return eligibility and conditions
Refund processing
Exchange procedures

7. User Accounts

Account Creation

You are responsible for maintaining confidentiality of your password
You agree to provide accurate and complete information
You are responsible for all activities under your account
You must notify us immediately of unauthorized access

Account Termination

We reserve the right to suspend or terminate your account if you:

Violate these Terms of Service
Engage in fraudulent or illegal activities
Abuse our services or other users
Provide false information

8. User Content & Conduct

Prohibited Activities

You agree NOT to:

Post offensive, abusive, or defamatory content
Harass or threaten other users
Spam or send unsolicited messages
Engage in fraudulent activities
Violate intellectual property rights
Attempt to hack or compromise security
Engage in any illegal activities

User Reviews & Ratings

Reviews must be honest and based on personal experience
We reserve the right to remove false or inappropriate reviews
You grant us the right to use your reviews in marketing
You are responsible for the content you post

9. Intellectual Property Rights

All content on our website is owned by SJ Fashion Hub or licensed to us
This includes text, images, logos, graphics, and software
You may not reproduce, distribute, or transmit any content without permission
Unauthorized use may violate copyright, trademark, and other laws

10. Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding:

Merchantability or fitness for a particular purpose
Accuracy or completeness of information
Uninterrupted or error-free service
Security or freedom from viruses

11. Limitation of Liability

To the maximum extent permitted by law, SJ Fashion Hub shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from use or inability to use our services
Third-party actions or content

12. Indemnification

You agree to indemnify and hold harmless SJ Fashion Hub from any claims, damages, or expenses arising from:

Your violation of these Terms
Your use of our services
Your violation of any law or third-party rights
Your user content or conduct

13. Third-Party Links

Our website may contain links to third-party websites
We are not responsible for third-party content or practices
Your use of third-party sites is at your own risk
Please review their terms and privacy policies

14. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in West Bengal, India.

15. Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve disputes amicably. We will attempt to resolve issues within 30 days.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms of Service, along with our Privacy Policy and other policies, constitute the entire agreement between you and SJ Fashion Hub regarding your use of our services.

19. Contact Information

For questions about these Terms of Service, please contact us:

SJ FASHION
Email: contact@sjfashionhub.com
Phone: +91 7063474409
Address: Near Masjid, Nazrulpally, Bhubandanga, Bolpur, Pin: 731204, WB, India
GSTIN: 19DFEPM6450N1ZU